Privacy Policy

1. Information We Collect

When you sign up for our free patterns or make a purchase, we collect:

• Your name and email address
• Purchase history and download records
• Communication preferences

2. How We Use Your Information

We use your information to:

• Deliver your free and purchased patterns
• Send you our fortnightly pattern emails
• Notify you about new products and special offers
• Improve our services and customer experience

3. Data Protection

We take the security of your personal information seriously. Your data is stored securely and we never sell your information to third parties. We use industry-standard encryption to protect your payment information.

4. Email Communications

By signing up, you agree to receive our fortnightly pattern emails and occasional promotional communications. You can unsubscribe at any time using the link in any email we send you.

5. Cookies

We use cookies to improve your browsing experience and understand how visitors use our site. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of incorrect data
• Request deletion of your data
• Opt out of marketing communications

7. Third-Party Services

We use trusted third-party services for payment processing (Stripe) and email delivery. These services have their own privacy policies and security measures.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes via email or through our website.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at:

hello@craftystitch.com